Canadiana Financial Corp. Helps Fort McMurray Home Owners
May 6, 2016 – Canadiana Financial Corp. has created a Fort McMurray homeowner’s assistance program to aid borrowers with customized payment solutions. Our goal is to provide our valued customers with immediate financial relief during this very difficult time, and to assist with rebuilding the Fort McMurray community.
Effective immediately, Canadiana Financial Corp’s assistance program offers an option of deferring the borrower’s mortgage payment. The borrower will need to call us to speak to a Mortgage Specialist, and we will work with them to provide a range of customized mortgage solutions for each individual’s personal circumstance. Our Customer Service Contact Centre has setup a dedicated team to receive calls and emails from affected homeowners. They will be working extended hours to provide an added layer of support. We are available Monday – Friday 6am – 6pm MDT, Saturdays 8am – 4pm MDT, and Sundays 10am – 4pm MDT.
Contact details are as follows:
- Phone: 1-877-315-1633, Option #6
- Email: CFCmortgagesupport@canadianafinancial.com
We understand that the crisis will extend beyond the client’s mortgage payment and we will work with you to put in place a longer term solution to help our customers and their families to rebuild their homes and their community. The dedicated Fort McMurray Crisis Team at Canadiana Financial Corp. is ready and committed to provide support and assistance. This is a difficult and uncertain time for our Fort McMurray neighbours, and Canadiana Financial Corp. is here to provide assurance and comfort to find their way home.
Calling All Mortgage Brokers
As a valued business partner, we need your help with making contact to the affected borrowers. Canadiana Financial Corp. is utilizing many outreach tools to our Fort McMurray customers, and would like your collaboration in making contact. If you are in touch with a Fort McMurray borrower, please advise them of our solutions and encourage our customer to connect with Canadiana Financial Corp’s customer service team.